Color Mash Monster Beanie

At Cozicessories, we want to ensure that your shopping experience is as smooth and enjoyable as possible. Below are the details regarding our shipping policy:

Order Processing

• Order Processing Time: We will process your order within 2-3 working days. You will receive a confirmation email once your order has been processed and shipped.

Shipping Duration

• Estimated Shipping Time: Once your order has been shipped, you can expect delivery within 3 to 10 working days. Please note that shipping times may vary depending on your location and any unforeseen circumstances.

Shipping Fees

	Standard	Express
US	USD 5	USD 10
Canada	CAD 7	CAD 14
United Kingdom	GBP 4	GBP 8

Free Shipping Requirement

	Requirement (Standard service)
US	USD 60
Canada	CAD 80
United Kingdom	GBP 50

Tracking Your Order

• After your order is shipped, you will receive a tracking number via email to monitor your shipment's progress.

Additional Information

• If you have any questions or concerns regarding your order or shipping, please feel free to contact our customer service team at cs@cozicessories.com.

Thank you for choosing Cozicessories! We appreciate your business and look forward to serving you.

Payment Method:

- Credit Card (Visa / Master / AE)
- PayPal

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at cs@cozicessories.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at cs@cozicessories.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at cs@cozicessories.com.